Stay up to date with Antenno!
South Wairarapa District Council uses Antenno to keep our community informed.
Antenno is a location-based mobile app that allows two-way engagement between councils and their communities. You will receive council-related alerts and notifications about topics such as water outages, roadworks, meetings, events, consultations and more, all based on the locations and topics you care about.
It can also be used to directly report issues or provide suggestions and ideas.
It’s free, easy and secure – there’s no need to share personal information. Just download the app, enter locations you’re interested in monitoring, and keep an eye out for posts!
How do I sign up? Do I need to give you my email?
There is no need to create an account or password to use Antenno, just download the app and set up your places of interest. We don’t collect any personal data from you unless you choose to submit a report.
Why do I have to save places as specific addresses – why can’t I save a region?
The aim of Antenno is to provide relevant information for places you care about. It’s unlikely that someone living in Pirinoa needs to receive posts about a change to the recycling collection in Greytown, for example.
If it was broader, Antenno posts would start to resemble a social media feed that you’d need to sift through to find messages relevant to you.
If something comes up that affects the entire district – like a major road closure, water quality issue, or an emergency event – you’ll still receive a notification.
Can I opt out of a topic for a specific place?
Yes you can, even if the places are in the same suburb or district. For example, if you’ve saved your work address (where you don’t want to receive recycling updates and reminders) and your home address (where you do want to receive them), you can choose to opt out of receiving them for your work address.
Can I opt back in to a topic that I have opted out of?
Not at this stage, but very soon yes you will be able to.
How do you choose which posts go to which devices or places?
When we have a notification to send, we assess which parts of the district are likely to find the message relevant. For example:
- a closure of a main road or state highway would be sent to the whole district, while a temporary closure of a smaller, local road may only be relevant to residents of that area
- a recycling update for a Monday collection area, would be sent only to properties in the Monday collection zone a water outage notice for a street or a couple of streets would be sent only to those properties, whereas a wider water outage may be sent to a suburb or suburbs
- a rates reminder would be sent district wide, as it affects all property owners (and people can easily opt out of receiving these if you want to)
- a reminder about dog registration would also be sent district wide, and people not interested in these posts can opt out of this topic easily.
If I have multiple places saved, how do I know which place a post relates to?
Each post shows which of your saved places it relates to, with the place’s nickname displayed at the top left.
For example, if you’ve have saved three places (your home, your work and your mother’s house for instance) you will see that for a rates reminder (a district wide message) all three nicknames appear at the top as this post is relevant to all three places. You can opt out of receiving this type of post for any or all of your places.
I live in a new subdivision and I can’t find my address
The app uses Google as the source for its address data. This means that when Google Maps is updated with a newly created property address, the address will appear in Antenno. Antenno works by sending notifications to whichever parts of the district are relevant for that particular information, so an interim measure can be to find the nearest address that does appear in Antenno (or even a street name rather than a specific address, although if doing this we recommend you choose a short street). We suggest this because generally nearby addresses will receive the same notification.
